Our courses are individually tailored to each client's needs. Courses are designed around modules such as...
JAPAN BACKGROUND BRIEFING: a wide-ranging review of Japan’s geo-politics [including East Asian energy politics], social [including cultural] & population trends, along with an historical sketch of Japan's economic & industrial history since 1868 [highlighting Britain's involvement]
JAPAN Inc.: an economic briefing on current economic trends & performance, including a SWOT analysis of the structure & features of Japan’s economy, its financial markets, its international trade patterns, the Yen [円] & Japan’s public sector
JAPANESE CORPORATE STRUCTURE & BUSINESS PROCESSES: an analysis of Japanese management hierarchies and industrial groupings [keiretsu系列]. A review of Japanese meeting protocols, negotiating styles and corporate decision-making processes
JAPANESE COMMUNICATIONS: an explanation of the key features of spoken & written Japanese, along with an analysis of common problems faced by gaijin[外人 'outsiders'] when communicating with Japanese in business situations. Japanese English is examined, as is non-verbal Japanese. Delegates are taught to introduce themselves - using name cards – in Japanese, to greet and direct others, to offer thanks, to proffer things [particularly in meeting & meal contexts], to excuse themselves & to apologise. Rôle-plays are used to hone skills; a popular rôle-play involves delegates doing mock self-introductions, with a Japanse interpreter gist- or simultaneously translating their words into Japanese. A simulated o-bento or sushi business lunch adds further realism ... during breaks, Japanese o-cha [お茶 green tea] &o-sembei [お煎餅 rice crackers] are served [by the delegates themselves], providing delegates with further opportunities to practice spoken Japanese.
JAPANESE BUSINESS & SOCIAL PROTOCOL: an explanation of Japanese customs & rituals in the context of business meetings, first encounters [including the exchange of business cards], business meals, formal presentations, tours and in a variety of common social situations. The behaviours involved are first explained & analysed - with the aid of video material - after which delegates are asked to practice specific skills, both with trainers and amongst themselves. Delegates' own Japanese-language business cards [meishi名刺] are analysed to help tailor courses even more.
JAPANESE BEHAVIOURS & VALUES: an exploration of Japanese core values, with particular emphasis on Japanese notions ofrelationship, group, hierarchy, 'face' and obligation. A key feature of this part of the course is linking these values with contemporary Japanese business practice and identifying potential problem issues & cultural ‘hot spots’.